Kona Ice is the best mobile shaved ice company in the country. A Kona Krew member will be responsible for giving great customer service. Krew members stock trucks, interact with event coordinators, serve Kona Ice, and return to our base. They keep our trucks clean inside and out because we hold to the highest standards. Please be sure this is within a convenient driving range from your home before you apply.

Special COVID-19 measures have been put in place to ensures the continued safety for employees and customers.

Essential Duties of the Position:(The tasks listed below are those that represent the majority of time spent working in this position. Management may assign additional tasks related to the work of the class as necessary.)

DUTIES

• Delivering Ice cold Kona building relationships with customers and manage money transactions accurately
• Building relationships with customers
• Keeping the Kona truck clean
• Keep Kona truck well stocked.

Minimum Qualifications:

• Driver's License
• Must like to have fun, smile, and be comfortably Interacting with people.
• Must be very flexible
• Clean Background check and drug screen.
• Good with money transactions.
• Work independently with little to no supervision.
• Reliable transportation.
• Good attention to detail and cleanliness.

Preferred Qualifications:

• High school or equivalent
• Customer service: 1 year

Education, Experience, and Certification/License Qualifications:

High school diploma or GED

Knowledge, Skills, and Abilities:

• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
• Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment
• Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
• Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
• Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores and receiving clients or guests.
• Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
• Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic
• Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Financial Authority:*

As a member of the Kona Ice community, this position is expected to be fiscally responsible in all financial transactions with customers. This position is also responsible to follow the policies governing the use of company-owned equipment.

Physical Requirements:

Ability to perform the essential functions of the position with reasonable accommodation.

Ability to communicate with reasonable accommodation.

Compliance Requirements

Position Requires a Criminal Background Check.

Position May Require Credit Check (if using working with Cash, etc.).

Americans with Disabilities Act

Kona Ice specifically prohibits discrimination on the basis of disability. Kona Ice is committed to complying with the goals and objectives of the Americans with Disabilities Act.

Equal Opportunity Employer

It is the policy of Kona Ice to employ people of the highest quality available based on ability, experience, training, intelligence, character, and physical fitness according to the needs of Kona Ice. No applicant for employment otherwise qualified for employment will be excluded because of race, color, sex, age, religion, creed, disability, or national origin. Furthermore, no employee will be denied the benefits of, or be subjected to discrimination under any program or activity conducted by Kona Ice based on such criteria. This policy pertains to all facets of employment including promotions, upgrading, and compensation as well as layoffs, demotions, and other terminal action.

Job Types: Full-time, Part-time

Pay: From $10.00 per hour For Servers

         From $12.00 per hour For Drivers

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Trucking driver type:

• Solo driver
• Team driver

COVID-19 considerations:
Trucks have been outfitted with a touchless dispensary for flavors, ensuring contactless delivery of Kona Ice.

Application Question(s):

• Do you have a clean driving record?
• Do you have any prior Convictions/Arrests?
• Are you willing to take a Drug Test?
• Are you willing to submit to a background check?
• Can you Lift 20 LBS at head level?
• Are you able to stand for long periods?
• Do you have any concerns about working in heat/hot conditions?
• Do you have reliable transportation to work?
• What do you consider good customer service?
• How do you approach the prioritization of tasks assigned to you?
• On a scale of 1 to 10, with 10 being the highest, how would you rate yourself for each of the following qualities? Why?

a. Approachable
b. Sincere
c. Trustworthy
d. People-oriented
e. Fun
f. Hard working
g. Reliable
h. Integrity
i. Honest
j. Dependable
k. Outgoing
l. Team Player
m. Positive Attitude

• If a child comes up and is short $1 for a $4 Klassic. What would you do?

a. Take a $1 from the tip jar to pay the difference.
b. Give the kid a $3 Kiddie instead.
c. Say sorry and turn the kid away (depending on the situation)

License/Certification:

• Driver's License (Preferred)

Work Location: On the road